Shipping and payment
Find the current delivery options and payment information for orders placed in our official store.
Shipping
Available methods are determined by the destination country and the total packed weight of your order. Where more than one carrier is available, you can choose during checkout.
| Zone | Countries | Weight | Carrier | Price | Delivery |
|---|---|---|---|---|---|
| Czechia | Czechia | 0β5 kg | ZΓ‘silkovna | 4 β¬ | 1β2 days |
| Czechia | Czechia | 0β5 kg | PPL | 6 β¬ | 1β2 days |
| Slovakia | Slovakia | 0β5 kg | Packeta | 5 β¬ | 2β3 days |
| European Union | EU member states except Czechia and Slovakia | 0β2 kg | Packeta / DPD | 12 β¬ | 3β6 days |
| European Union | EU member states except Czechia and Slovakia | 2.001β5 kg | Packeta / DPD | 16 β¬ | 3β6 days |
| European Union | EU member states except Czechia and Slovakia | 0β5 kg | DHL Express | 29 β¬ | 2β3 days |
| United Kingdom, Switzerland & Norway | United Kingdom, Switzerland, Norway | 0β2 kg | DPD | 19 β¬ | 4β8 days |
| United Kingdom, Switzerland & Norway | United Kingdom, Switzerland, Norway | 2.001β5 kg | DPD | 25 β¬ | 4β8 days |
| USA & Canada | United States, Canada | 0β2 kg | Czech Post / USPS | 29 β¬ | 7β14 days |
| USA & Canada | United States, Canada | 2.001β5 kg | Czech Post / USPS | 39 β¬ | 7β14 days |
| USA & Canada | United States, Canada | 0β5 kg | DHL Express | 59 β¬ | 3β5 days |
| Rest of the world | All other supported countries | 0β2 kg | International post | 39 β¬ | 10β21 days |
| Rest of the world | All other supported countries | 2.001β5 kg | International post | 49 β¬ | 10β21 days |
The checkout always recalculates the final available methods and price for your exact basket and delivery country. The values below are the current guide rates.
Orders delivered outside the European Union may be subject to local import duties, taxes or handling charges. These are not included in our prices and are paid by the recipient.
Payment
Online payments are processed securely by Stripe. After entering your delivery details and selecting shipping, you will be redirected to Stripe Checkout to complete the payment.
The Whisky Game does not receive or store your full card details. Stripe handles the payment and returns you to our order confirmation page after a successful transaction.
The payment methods offered may vary by country, currency, device and your Stripe settings. The exact options are shown at checkout.