Shipping and payment
Find the current delivery options and payment information for orders placed in our official store.
Shipping
Available methods are determined by the destination country and the total packed weight of your order. Where more than one carrier is available, you can choose during checkout.
| Zone | Countries | Weight | Carrier | Price | Delivery |
|---|---|---|---|---|---|
| Czechia | Czechia | 0-5 kg | Packeta | 4 € | 1-2 days |
| Czechia | Czechia | 0-5 kg | PPL | 6 € | 1-2 days |
| Slovakia | Slovakia | 0-5 kg | Packeta | 5 € | 2-3 days |
| European Union | EU member states except Czechia and Slovakia | 0-2 kg | Packeta / DPD | 12 € | 3-6 days |
| European Union | EU member states except Czechia and Slovakia | 2.001-5 kg | Packeta / DPD | 16 € | 3-6 days |
| European Union | EU member states except Czechia and Slovakia | 0-5 kg | DHL Express | 29 € | 2-3 days |
| United Kingdom, Switzerland & Norway | United Kingdom, Switzerland, Norway | 0-2 kg | DPD | 19 € | 4-8 days |
| United Kingdom, Switzerland & Norway | United Kingdom, Switzerland, Norway | 2.001-5 kg | DPD | 25 € | 4-8 days |
| USA & Canada | United States, Canada | 0-2 kg | Czech Post / USPS | 29 € | 7-14 days |
| USA & Canada | United States, Canada | 2.001-5 kg | Czech Post / USPS | 39 € | 7-14 days |
| USA & Canada | United States, Canada | 0-5 kg | DHL Express | 59 € | 3-5 days |
| Rest of the world | All other supported countries | 0-2 kg | International post | 39 € | 10-21 days |
| Rest of the world | All other supported countries | 2.001-5 kg | International post | 49 € | 10-21 days |
The checkout always recalculates the final available methods and price for your exact basket and delivery country. The values below are the current guide rates.
Orders delivered outside the European Union may be subject to local import duties, taxes or handling charges. These are not included in our prices and are paid by the recipient.
Payment
Online payments are processed securely by Stripe. After entering your delivery details and selecting shipping, you will be redirected to Stripe Checkout to complete the payment.
The Whisky Game does not receive or store your full card details. Stripe handles the payment and returns you to our order confirmation page after a successful transaction.
The payment methods offered may vary by country, currency, device and your Stripe settings. The exact options are shown at checkout.